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Root Cause Analysis (RCA)

Stop the failure, not just the symptom.

Structured, evidence-led investigation of major failures — from physical mechanism to latent management cause.

Request Assessment
The client problem

What we typically find

  • Investigations that end at 'bearing failure' without explaining why the bearing failed.
  • Corrective actions that are never verified or that address the wrong cause.
  • The same incident recurring after the equipment is repaired and returned to service.
Scope of work

What the engagement covers

  • Incident facilitation and evidence preservation
  • Physical, human and latent cause analysis
  • Component examination, metallurgical and lubrication evidence review
  • Corrective and preventive action (CAPA) definition
  • Verification plan and effectiveness review
Methodology

How we deliver it

STEP 1

Preserve

Secure failed components, process data, alarms and witness statements before evidence degrades.

STEP 2

Reconstruct

Build a timeline of operating conditions leading to the event.

STEP 3

Analyse

Apply logic-tree analysis to separate physical mechanism, human factors and latent system causes.

STEP 4

Verify

Test each hypothesis against physical evidence; discard causes that cannot be supported.

STEP 5

Close out

Define CAPA with owners and dates, then review effectiveness after a defined operating period.

Deliverables

  • RCA report with evidence log and logic tree
  • Confirmed failure mechanism and contributing factors
  • CAPA register with owners, dates and cost estimates
  • Verification and effectiveness review plan

Outcomes

  • Elimination of recurring high-cost failures
  • Documented, auditable investigation record
  • Learning transferred to similar assets across the site
Standards & references

Every recommendation is traceable to a recognised standard.

IEC 62740 (Root Cause Analysis)ISO 14224API 691SMRP Body of Knowledge